Shift Leader at Gearhead Outfitters

Ashlyn Cornell
Phone number +1-870-910-5569

Job Opportunity at Gearhead Outfitters in Columbia Mall

Full Time
Posted Wed, May 26
Ashlyn Cornell
Phone number +1-870-910-5569

The shift leader serves as an indirect supervisor for staff members during their assigned shift in the absence of a member of the store’s management team. The shift leader will function as a sales associate on the sales floor and is responsible for the job duties associated with that position.


  • Direct teammates to be attentive to all guests in the store.
  • Help other teammates 
  • Stay up-to-date on the tech clinic dates, and share information covered in the clinic with teammates that could not attend.
  • Help assign tasks to teammates from the daily project list, and keep teammates on task.
  • Be confident in handling returns and warranties, pulls, opening and closing duties, and any customer service issues.
  • Be comfortable taking special orders, placing simple orders, processing orders when they arrive, and calling the guest to tell them their order has arrived.
  • Sales Associates essential functions:
    • Ensures that exemplary customer satisfaction is the first priority.
    • Keep an eye on the register and don’t let guests wait at the register to be checked out.
    • Always be in presentation or preparation mode and always be working on the to-do list day to day operations.
    • Be attentive and act with a sense of urgency.
    • Always be ready to learn about current and new products and be open to all product in the store.
    • Be self-educating on the current and new brands.
    • Make yourself available for training opportunities that arise throughout the day.
    • Be supportive of the company/store leadership and keep open communication with all other members of the team
    • Give suggestions on what product needs to be ordered and remind other teammates about new special orders.
    • Be a team player.